How do I order something to be shipped to your address?
Use our address as if it’s your own: JANE DOE (include middle initial) 373 W Stutsman St. Pembina, ND 58271
DO NOT include ‘In Care of Mike’s Parcel Pickup’ – sometimes the shipper will eliminate one of the names and it’s usually the customer name that ends up being omitted and then we do not know who the package belongs to.
Important
What do I need to bring my parcels back through Canadian Customs?
You will need your receipts from the store/seller showing your purchase price and description. Based on our observations, not all parcels have the receipt included in the box/package, therefore, we suggest printing out your receipt when you complete your purchase online, or when you receive order confirmation via email.
Do I need to register before I use your service?
No, it’s not necessary. We record every parcel by the name of the customer. However, if you would like notification by email when your parcel(s) arrive, please register with us by filling out the form on the account page. Setup your account one time and you will receive an automatic email for every parcel that gets scanned upon arrival.
Can someone else pickup my parcel for me?
Yes, BUT they will need the product receipt to show when passing through Canadian Customs.
Can I buy a car and have it delivered to Mike's Parcel?
Auto export we will do all the paperwork to cross over into Canada. US based business Certified AES agent. To bring a motor type vehicle from the US into Canada. You need an ITN to get into Canada. 72 hour wait time. We also store ATVs, snowmobiles, jet skis, etc.
How long can I leave my items at your warehouse?
By using our services at Mike’s Parcel, you acknowledge that all storage fees will be recharged for any items not picked up after 90 days. Any items left for 180 days become the property of Mike’s Parcel and will be disposed of at our discretion unless previous arrangements have been made.
*All regular parcels will be held for 90 days after which they are subject to overdue fees equaling the initial storage fee. After 180 days, all regular parcels become the property of Mike’s Parcel unless prior arrangements have been made.
**All pallets/heavy parcels will be held for 30 days after which they are subject to overdue fees of $2.00/day. After 180 days, all pallets/heavy parcels become the property of Mike’s Parcel unless prior arrangements have been made.
DISCLAIMER: For dangerous goods, flammable materials, or goods that need special handling (eg. temperature controlled storage), please contact us to make special arrangements. Inspection of any goods on our premises by either US Customs & Border Protection or Canada Customs is welcomed at any time. We do not accept COD’s unless previously arranged. We do our best when receiving, handling & storing your purchases. However, Mike’s is NOT liable for items that are damaged in the box; exposed or concealed. Please have insurance on your purchases in the event there is damage